We're very much a family company. Kath created our first equine product – Sweet Relief lotion – back in 2008 after she realised one of her homebred youngsters reacted badly to midge bites. Seeing great results with the lotion, she launched it on the market in 2010, shortly followed by a cream version.
The rest of the Biteback range has followed from there, with everything made at our own premises in rural Wiltshire.
These days, the company is run by daughters Fiona and Danielle.
Our Mission
Our products work quickly and well on a variety of skin conditions, bringing relief (often instant!) to animals and their owners.
Our mission is to provide such peace of mind to owners around the world.....we'll take care of the skin and insect challenges, letting you relax and enjoy the ride.
We apply a programme of continuous improvement to our products - tweaking existing formulations and introducing new ones - to make absolutely sure they remain the best on the market.
Our Philosophy
Every Ingredient Counts
We use traditional, safe, proven ingredients. We prefer them to be natural, but ultimately they have to work and have an impeccable safety record. Each ingredient has a clear role - we do not include any unnecessary 'fillers'.
Informed Decisions
We are transparent about the ingredients we use, so that you know exactly what you're applying.
Our customer care is second-to-none. As a small company, we can offer personalised advice on which products are most suitable for your situation, and after sales support on how to apply them to acheive best results.
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